Home Tech Health Check: what a practical family review should cover
A plain-English guide to what should be checked in a modern household: Wi-Fi, devices, accounts, backups, photos and recovery.
3 min read
HOME & CONSUMER / HORSHAM
Home Tech Health Check
For households that want to understand their everyday technology, not just fix one fault. If your Wi-Fi is unreliable, your photos depend on one device, or account recovery feels uncertain, this review helps you decide what to tackle first.
From £249
Not VAT registered. No VAT is charged.
What we can review
We select the useful checks together. The quote names the devices and accounts covered, rather than promising to inspect every device or account.
- Wi-Fi and router security review
- Password manager setup guidance
- Multi-factor authentication on key accounts
- Phone and laptop update review
- Photo and backup sanity check
- Account recovery verification
- Written recommendations report
A defined job, not open-ended support
- Hardware repairs, replacement equipment and paid subscriptions
- Unlimited devices or accounts, ongoing monitoring or managed support
- Emergency incident response, data recovery or a penetration test
- A guarantee that accounts, devices or backups are secure
Your fixed quote confirms the devices and accounts covered, deliverables and any travel costs before work begins. Additional work is agreed separately, with no unexpected charges. Separately agreed additional work is £75/hour.
Review packages use a 20% deposit, followed by an invoice for the balance on 14-day payment terms. Your quote confirms the amounts, payment dates and cancellation arrangements before you book. No payment is collected through this website.
Looking for parental controls? Explore the Family Cyber MOTTHE PROCESS
Understand the job before the visit.
Scoping calls are available by phone or video. We will agree a date and time that works for you.
Enquiry
Tell me what you want to improve and your town if a visit may be needed. We arrange a call by email.
Scoping Call
For review packages, an initial 30-minute call to understand your priorities, the likely scope and whether remote work or a local visit makes sense.
Preparation
A short questionnaire gathers the device counts, providers and practical constraints needed to understand the job. No passwords or sensitive account content.
Agreed Quote
You receive a fixed quote covering the agreed devices, accounts, deliverables, timing and any travel costs. You approve it before work or a visit is booked.
The Review
The agreed work happens remotely or during a local visit where needed. You stay in control of your accounts; changes outside scope need your approval.
Report & Follow-up
Review packages include a plain English written report within 5 working days of the review and a follow-up call to work through priorities.
A little preparation, a clearer quote
After the scoping call, I send a short questionnaire about your priorities, devices and providers. Unknown answers are fine. Never send passwords, recovery codes, children's personal details or private account content.
- Your main concerns and the outcome you want from the review
- Approximate device and account counts; provider or model names if known
- How you currently store photos and other important files
- Your town, preferred availability and any practical access requirements
An account owner or authorised adult needs to be available to sign in themselves. We agree access and any changes before proceeding.
Clear findings and next steps
Your report separates what was observed from what could not be verified. Recommendations are prioritised so you can decide what to do now, what can wait and what needs specialist help.
- A summary of the agreed Wi-Fi, device, account and backup checks
- Observed settings, customer-reported information and recovery checks not completed
- Prioritised recommendations with practical next steps and any specialist help needed
The written report is provided within 5 working days of the review, with a follow-up call included. Neither a checklist nor a successful sign-in proves complete protection or that every backup can be restored.
See the report format: a fictional small-business exampleBased in Horsham, West Sussex. Remote reviews are available UK-wide; local travel is available where a visit is needed, with suitability and any travel costs agreed in your quote.
Before you book
Do I need to know the technical details?
No. Approximate counts and provider names are enough to start, and you can mark anything unknown. The scoping call identifies what is useful to gather before the quote.
Can this be done remotely?
Based in Horsham, West Sussex. Remote reviews are available UK-wide; local travel is available where a visit is needed, with suitability and any travel costs agreed in your quote.
How many devices are included, and how long does it take?
There is no unlimited-device promise or standard visit length. The questionnaire and scoping call establish the devices, accounts and checks that matter; your fixed quote records the limits and expected timing before you book.
Will you need my passwords?
Do not send passwords, recovery codes or private account content. You sign in yourself during the agreed session. Any settings changes are explained and agreed with you before they are made.
What will the report tell me?
You receive a plain English summary of the agreed checks, what was observed, anything that could not be verified, and prioritised next steps. It is a practical review, not a security certification.
Useful reading before the call
What I check first in a Home Tech Health Check
The practical checks I would run first when reviewing a normal family home network, devices, accounts and backups.
2 min read
What is actually on a modern home network?
A practical look at the devices that quietly accumulate on normal home networks and why visibility matters.
2 min read
A simple password and account recovery plan for families
How families can reduce account lockout risk with password managers, MFA, recovery details, trusted access and a basic digital legacy plan.
2 min read
Start with what matters to you
Mention the Home Tech Health Check, your main concern and your town if a visit may be needed. I will reply by email to arrange the scoping call. This is an enquiry, not an automatic booking.
Scoping calls are available by phone or video. We will agree a date and time that works for you.
GET IN TOUCH
Start a conversation.
Whether you are exploring a venture, need practical consulting support, or want to discuss a partnership, start the conversation here.
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